Telecom industry has seen quite substantial changes in recent years. But at the same, it helped other industries to evolve. 5G will be one of the platforms which helped other industries to achieve amazing results.
What would be the main themes which we would observe in 2020, with strong implications for the telecom industry?
Most developed cities are applying IoT for developing smart cities. The introduction of 5G accelerated the development process. Smart cities and smart appliances will be focus areas for IoT in 2020 and onwards. Telecom companies will continue to support the development by providing the required infrastructure.
Robotic Process Automation
Robotic process automation (RPA) is also one of the trending subjects because of its ability to reduce human errors. Telecommunication is also one of the industries that have a high adoption rate of RPA in various areas such as tracking of prices, automated customer response, and processing of various orders.
Cyber attackers are becoming smarter and have new ways to compromise any confidential data, and telecom companies are continuously working to find new ways to transfer and store data securely. More investment and technological developments are expected to happen by 2020 and onwards.